FAQ's
Collapsible content
How long does delivery take?
Orders are usually dispatched within 2-4 business days of being placed. Once packed, your order is handed over to our delivery partner.
Delivery takes 5-8 business days across India, and may take a little longer for remote locations. You will receive a tracking link as soon as your order ships.
Do you offer free shipping?
Yes, we offer free shipping on all orders, with no minimum order value required.
How can I track my order?
Once your order is shipped, Shiprocket will send the tracking details directly to your registered mobile number. You can use the tracking link to easily track your parcel and check its delivery status in real time.
Can I change or cancel my order after placing it?
You can change or cancel your order within 12 hours of placing it, as long as it hasn't been shipped. Please contact our support team right away.
What is your return policy?
You can request a return within 7 days of delivery if the product is unused, unwashed, and has its original tags and packaging.
When do you accept returns?
We accept returns for a wrong item, a damaged item, or a manufacturing defect. Please share an unboxing video or photos with your request.
What payment methods do you accept?
We accept UPI, debit and credit cards, net banking, wallets, and Cash on Delivery (COD) on eligible pincodes.
Is Cash on Delivery available?
Yes, COD is available on most pincodes. A small COD fee may apply, and it is shown at checkout.
Do you have a physical store?
Yes, we have physical stores across multiple locations. You can visit us at 2 stores in Kolhapur, as well as our stores in Margao, Panaji, and Solapur.
How Do I stay Updated on New collections?
Subscribe to our newsletter to receive the latest updates on new collections, offers, and launches. You can also fill out the popup form on our website to receive updates directly by email, or contact us at 86695 66000 to subscribe to our latest updates.
How do I use a discount code?
Enter the code in the "Discount code" box at checkout and click Apply. The discount will show in your order total.